Roxana Hoops

Refund Policy

At Heydy & Co., each piece is thoughtfully designed and crafted using high-quality materials to ensure lasting beauty, durability, and timeless elegance. Every item is carefully prepared with attention to detail and intention.

Due to the delicate and hygienic nature of our jewelry, all sales are final. We do not offer refunds or exchanges for purchases made through our website.

However, your satisfaction is important to us.

If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery at @heirluxluxury. Kindly include your order number and clear photos of the item. Our team will review your request and work with you to provide an appropriate solution.

Please note:

• Items must be unworn and in original condition.
• Normal wear, misuse, or improper care are not considered defects.

We truly appreciate your trust in Heydy & Co. and your understanding of our policy, which allows us to maintain the quality and integrity of every piece we create.

With appreciation,
Heydy & Co.